COVID-19 (Novel Coronavirus) Business Continuity Statement
As the impact of the Coronavirus (COVID-19) outbreak continues to evolve, we are closely monitoring and reviewing our response in line with advice from health and government authorities.
At this point in time, the advice is Toplace will continue work at all our sites, but employees and contractors are urged to travel strictly between home and work except to obtain essential supplies or services.
Our display suites have closed in accordance with the directive issued by the Government on 25 March 2020. However, potential purchasers can still access our display suites through video appointments which are now available by contacting our appointed real estate agents.
Apartment internal defect rectification work and internal property maintenance has temporarily ceased in accordance with current Government advice. However, all apartment common area and external works will continue with the correct health and safety measures in place.
We will be continuing to monitor the situation and will review the working arrangements as circumstances change.
The health, safety and well-being of our customers, employees and community are extremely important to us. To help protect them and ensure the continuity of our business we have introduced a number of mitigation measures which everyone is to follow when working, visiting or making deliveries to our sites or offices. These include:
- washing hands frequently with soap and water, before and after eating, and after going to the toilet;
- cover your cough and sneeze with your elbow or a clean tissue, dispose of tissues, and use alcohol-based hand sanitiser or soap and water to clean hands; and
- where possible maintain a distance of 1.5 metres from other people.
Additional mitigation measures are contained in our COVID-19 Management Procedure which our management team has implemented.
During the next few months, we will be proactively communicating with our work force, customers, regulators and suppliers through regular updates.
In the Event of a Positive Result for COVID-19
In the event an employee, their family or an associate receives a positive result for Covid-19 Toplace may restrict access to the site, relevant work area or office for a period of up to three days and carry out the following mitigation measures:
- ensure the common areas, bathrooms and lunch rooms are cleaned in accordance with government recommendations;
- enact procedures listed in our communication plan to ensure all relevant stakeholders are informed;
- ensure individuals who may have come into contact with the infected person self-isolate; and
- ensure the employee in question self-isolates for 14 days.
In the event the government recommends a temporary shutdown of our work sites, Toplace will do all things necessary to comply.
Should this occur we will enact our plan for a temporary shutdown which will include:
- staff working from home where appropriate;
- informing relevant stakeholders including, suppliers, consultants, contractors and financial institutions as per our communication plan; and
- where appropriate, requesting staff take annual leave or leave without pay.
Returning to Work
After a shut-down period ends Toplace will implement our recovery plan to ensure we return to normal business operations as soon as possible.
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